At Luxurydesignerbag.shop, your satisfaction and trust are our top priorities. We want you to shop with confidence knowing that every purchase is protected by our clear and fair warranty policy.
7-Day Refund & Exchange Guarantee
We offer a 7-day return and exchange policy on all orders:
If you are not satisfied with your purchase, you may request a refund or exchange within 7 days of delivery.
Items must be unused, in their original packaging, and in the same condition as received.
Shipping costs for returns/exchanges are the responsibility of the customer, unless the product arrived damaged or defective.
2-Year Product Warranty
Every bag purchased from Luxurydesignerbag.shop comes with a 2-year warranty covering:
Manufacturing defects in materials and craftsmanship.
Hardware issues such as zippers, clasps, or metal fittings.
Stitching or seam faults caused by production.
This warranty does not cover:
Normal wear and tear (scratches, scuffs, fading).
Accidental damage, misuse, or improper care.
Modifications or repairs made by third parties.
How to Claim
To request a refund, exchange, or warranty service:
Contact our customer support team via email or WhatsApp with your order number and issue details.
Provide photos or videos of the item (if applicable).
Our team will guide you through the return or warranty process step by step.
Our Promise
We stand behind the quality of our products. With every purchase, you’re not only receiving a premium replica bag but also the peace of mind that comes with our 7-day refund & exchange policy and 2-year product warranty.
